Leaders
Have you given much thought to what guides your personal
decision making? Is it mostly “gut feel?” Do you consistently use “consensus” to get
buy-in? Is emotion perhaps too often
driving your decisions? My guess is
whatever you are doing is, for the most part, working for you. Otherwise, you would not be where you are
today. Nonetheless, I invite you to
reflect this week on how you might go to the next level in your decision making
with some basic principles from this blog posting in the "Let's Grow Leaders" blog: 5
Secrets to Effective Decision Making.
I summarize the high points with my own thoughts below:
1.
Be
crystal clear on your values. This
is why your personal
leadership philosophy is so important and why it is always the foundation
of all of our leadership programs. Know
what you believe and why, what you value, what are your priorities, etc. In fact, knowing these things is step #1. Writing them down and sharing them with
others is step #2. The all-important and
critical step #3 is asking people to hold you accountable for living that
philosophy. We believe this step will
help ensure you make good decisions and “walk the talk” as a leader!
2.
Insist
that people on your team make decisions they should make. Delegate…and don’t take it back! Resist the temptation to solve problems you
could do with ease and let others learn through their own decision making
opportunities. Hold them accountable and
use those opportunities to help others learn from the outcome, whether good or bad. Don’t use setbacks to pull back decision
making authority. Use them to learn key
lessons, talk about risk and how to manage it, and set the conditions for
future decision making success.
3.
Make
low-risk decisions quickly. Even
better, see #2 above. Quite likely, many
of you don’t even need to be making some of the decisions you make. Don’t clog the system, and your limited time
and decision making capacity, with things that can either be decided and move
on…or decided by others. Whichever route
you go, make it quick!
4.
Make
decisions once. I love the way
Lencioni describes it in “The 5 Dysfunctions of a Team.” Invite healthy debate. Get everyone’s opinion on the table to shape
the best possible decision. Go around
the room and let people know to “speak now or forever hold your peace,” that
you are about to make a decision. Then…make
it. “Here is my decision….” Clarity and closure! Done…move on.
Of course, if conditions change, that is always cause to look
again. But in most occasions, where the
conditions are the same, don’t reopen that door!
5.
Include
the right players. Whenever
possible, get alternative and diverse opinions around the table. As in #4 above, encourage…no, demand healthy debate. Doing so not only ensures buy-in going
forward but…will generally lead to better decisions. Yes, there is a time and place for a “command
decision.” But, take it from the “Colonel,”
those are generally few and far between.
Most of our decisions are ripe for discussion. Look for diversity around your decision
making table. Bring in your customers
and those who will be impacted by the decision to have a vote, where
appropriate.
OK. Now,
these aren’t Secrets anymore. Get out
there and, as our Moms used to tell us kids, “Make good choices!” Let me know if I can help with any pending
decisions (see #5 above) or with any of your leadership development needs! Lead the Way. That's Leader Business!
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