Leaders,
What about your goals? Do you have 100% commitment to
mission accomplishment? I heard about a Mobile App in which you load up
your goals and milestones and then put money toward those goals. Then,
you designate a charity or cause that you DESPISE! Every time you miss a
milestone, money is sent to that organization. Wow. What might that
do to hold you to your commitments and be accountable to do what you said?
Finally, I’d like to recommend a book to all of you.
I’m sure a few have already discovered it and can echo my comments. The
book is “Extreme Ownership.” Now, I don’t easily give credit to books
written by Navy folk. This is most definitely an exception! It gets
to the heart of what it means to lead, to own every element of your team, no excuses. Here are a few quotes I found to be especially impactful from
the book:
- When subordinates are not doing what they should,
leaders that exercise Extreme Ownership cannot blame the subordinates.
They must first look in the mirror at themselves.
- Total responsibility for failure is a difficult
thing to accept, and taking ownership when things go wrong requires
extraordinary humility and courage.
- When leaders blame everyone else, you end up with a
unit that never felt they were to blame for anything. All they did was
make excuses and ultimately never made the adjustments necessary to fix
problems.
- When setting expectations, no matter what has been
said or written, if substandard performance is accepted and no one is held
accountable – if there are no consequences – that poor performance becomes the
new standard.
- When it comes to performance standards, it’s not
what you preach, it’s what you tolerate. If you allow the status quo to
persist, you can’t expect to improve performance, and you can’t expect to win.
I thought a great example of this was evident from the
Houston Texans football coach (Bill O’Brien – BO in the interview below) after
his team lost to the New England Patriots last night (14 Jan 2017). Here is an excerpt
from his press conference:
Q: You guys have been 9-7 three straight years.
Winning two AFC South titles, get to this point, and play the Patriots in a
close game. Is it clear to you even post-game that for you guys to take that
next step, the offense has got to take the next step?
BO: Yeah, and again, it starts with me. I don't point
fingers. I look in the mirror. I look right square in the mirror and I figure
out what I can do better. And I'm already thinking about that right now. You
can't have the offense where it's at in this league, and expect to win a
championship. And so we've got to figure it out, we've got to improve. I think
special teams needs to be more consistent. Obviously you can't give up kickoff
returns. Sometimes we look like a great special teams unit. Other times we look
like a bunch of, I've got to be careful here, but we look like…not very good.
And then offensively, we have to get better. It's pretty obvious. It's not
rocket science. It's pretty obvious. I thought our guys fought hard today, and
like I said, the Patriots are a great team and this was a tough game.
Q: Billy, you say it's on you…
BO: I'm the head coach.
Q: Is it on personnel too, delivering on the field?
BO: No, it's coaching. We've got to get better,
coaching better. We'll evaluate…I'm responsible for a lot of things around
here. I'm responsible for the product on the field, so I'm going to try and do
a better job. I'm going to work hard to do a better job.
Q: There's a fine line between coaching and on-field
execution.
BO: Again, I think it's all about making sure we are
putting them in the right position to make plays. Guys, obviously they need to
go out there and make plays. They're paid to do that. Again, I look at myself
right away. That's the way I was brought up, that's what I believe in. I think
we have a good football team. We are better than what we played tonight. I believe
in coaching. I think coaching in this league is a very, very, very large part
of success, as witnessed tonight on that sideline. So I think that we can do
better, and that starts with me.
Great example of “Extreme Ownership” in action. It is
on us as leaders. We can’t blame our customers, the Board, the weather, the budget, our higher headquarters, our subordinates, or anyone
/ anything else. When we come up short, it starts with that person
looking us in the mirror. Every time!
Anyway, truly recommend the book. I promise some of
you will want to have all of your team read it. Set up a little study
group and have some discussions on what Ownership and Accountability mean
within your team!
Take some time to think about what you are doing to hold
yourself, and others accountable. Do what you say. Walk the
Talk. Lead the Way! That's Leader Business!
P.S. For those
interested, you can find the full
list of upcoming Leadership “Boot Camps” for 2017 – here! We have a number
of “Open Enrollment” 3-day programs throughout the year in Los Angeles, San
Diego, and the Inland Empire (San Bernardino). Let’s talk about giving
some of your team members the boost that comes from this kind of intense
leadership program! We teach accountability, goal setting, and the writing of a personal leadership philosophy in these high-impact programs.
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